ECG warns customers against fake meter sales, MoMo fraud
The Electricity Company of Ghana (ECG) has warned customers across the country against fraudsters posing as its staff or agents to sell fake meters and demand payments through personal mobile money accounts. The company says customers should not send money to private MoMo numbers for electricity services. ECG General Manager for External Communications, Dr Charles Nii Ayiku Ayiku, said the company operates a fully cashless payment system, with customers required to make payments through official channels. “ECG runs a fully cashless system,” Dr Ayiku said. “All payments must go through the ECG Power App or the shortcode *226#. Money sent to a personal MoMo number does not reach the company and will not reflect on your account.” Dr Ayiku identified the sale of meters by individuals as one of the schemes being used to defraud customers. He said some individuals pose as ECG staff or agents and offer to supply and install new meters for a fee.