Would you move bulky trash for $4? Grab steps in after customer allegedly misuses courier service
A Grab delivery partner went online to complain about a job which entailed disposing a customer's rubbish bags.He was purportedly paid $4. The upset driver took to Facebook page Complaint Singapore on Sept 25, without revealing his identity, to rant about the job he was asked to do.He added that he did not cancel the order as it would affect his cancellation rating."Grab is too much. Allocate me a job to dispose of rubbish for the customer whereby I'm a food delivery rider. Is this allowed?" he asked.Screengrabs accompanying the post show a GrabExpress order with the same pick-up and drop-off point at Joo Seng Road, with a note saying: "Remove (throw) all the bags at doorstep to downstairs rubbish chute for disposal. (Many bulky bags)."More pictures show four large waste bags piled outside a unit, stacked inside a large four-wheeler garbage bin.Grab, meanwhile, stepped in and reminded customers that its GrabExpress service is strictly for the door-to-door transportation of documents, parcels and goods.It told AsiaOne it is aware of a recent incident involving a GrabExpress booking for household waste disposal.