From citizens’ calls to city action: Inside a Chinese hotline
Chen Ziqi, CGTN’s reporter On the day of the master’s degree entrance exam, the 12345 hotline in Jiangsu Province, coordinates with multiple government departments, such as education, policy, and traffic authorities, to help students arrive on time and resolve problems, including forgotten IDs or unexpected noise at the exam site, December 20, 2025. [Photo: VCG] […] The post From citizens’ calls to city action: Inside a Chinese hotline appeared first on News Central Asia (nCa) .